For years, Medill’s test scores have been firmly lodged in the basement. But Principal Denise Gamble, brought in by the district as a turnaround principal in 2006 after the previous principal was removed for poor performance, has a game plan to turn the school around. New programs and improved teaching are part of that plan. But Gamble also has something more deep-rooted in mind: building bridges to the community and creating a sense of trust between parents and the school. That kind of relationship-building, research says, is key to school improvement.